Confirm terms before purchase
Warranty duration, return eligibility and handling costs are confirmed for the specific product and destination before ordering. No automatic warranty extension is offered by this website.
Request support
Send the order reference, product model, date of purchase and a clear description of the issue. Add photos or video through your preferred contact channel where helpful.
Before sending a product back
Contact our team first for the applicable instructions and return address. Battery products may require special transport arrangements. Do not send a package to an unconfirmed address.
Questions? Contact Aoli Lighting ↗